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A hotel is an establishment that provides paid lodging on a short term basis. Luxury features may include suites, bathrobes and slippers, a pillow menu, double sink vanities, and jacuzzi bathtubs. Larger hotels may provide additional guest facilities such as a swimming pool, fitness center, business center, childcare, conference facilities and social function services.


Hotel Manager Job Description:

Hotel and Lodging Managers are responsible for overseeing the operation of a hotel, motel, or lodging establishment. They are there to ensure that vacationing families and business travelers have everything that they need in order to enjoy their stay while visiting their hotel.
The job responsibilities for a hotel and lodging manager including being  responsible for the operation and the profitability of the hotel. They schedule and direct front desk staff to ensure that all reservations are correct, guests are being checked in and out correctly, continental breakfasts are set out every morning. They schedule and direct housekeeping to ensure that all rooms are cleaned, sanitized, and stocked with necessities.  They are responsible for ensuring that the concierge and valet services are running smoothly. They are also responsible for directing office administration, marketing and sales, ordering office equipment, security, maintenance, and oversee recreational facilities. Many hotel and lodging managers work over 40 hours a week including nights, weekends and on call.


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Hotel Management Careers

Hotel management includes a General Manager, which serves as the head executive, department heads that oversee various departments, middle managers, administrative staff and line-level supervisors. Degree programs such as hospitality management, a business degree and/or certification programs prepare hotel managers for industry practice.
Hospitality and Tourism Management curriculum follow similar core subject applications to that of a business degree but with a focus on hospitality management. Core subject areas include accounting, administration, finance, information systems, marketing, human resources management and public relations in the various areas of hospitality business.  Many hospitality programs require concurrent field experience within the industry in the form of internships or co-operative placements.

In addition to the core coursework above studies may include:

  • Restaurant Management (Management of Food and Beverage Operations, Food Science, Food Selection and Preparation, Food and Beverage Cost Control)
  • Lodging Operations ( Lodging Management, Hotel Operations, Resort Timeshare Management, Reservation Sales and Marketing, Hospitality Physical Plant)
  • Global Tourism (Tourism Management, Airline Industry, Sustainable Tourism, Hospitality and Research Methods)
  • Attractions Management (Theme Park Management, Entertainment Arts)
  • Event Management (Event Industry, Catering Management, Hospitality Marketing Management)
  • Food Preparation (Basic Food Preparation, Food Sanitation, Beer and Wine Labs)
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